Donegal County Library : Ask a Librarian - About the Service

Ask A Librarian

Welcome to the ask A Librarian section of the library website. This is a free online information service provided by Donegal County Library. Through this service you can get answers to factual questions. Your enquiry is automatically sent to  the library most suited to answer your query. The reply will be sent to the email address given to us, within three working days.

If you have a question related to your local public library or your library account you may receive a quicker response by calling or visiting your local library.To use this service simply click on the link ASK A LIBRARIAN REQUEST FORM.

 

More Information

  • This service provides brief answers to general factual questions. The service may also provide referrals to print resources or links to electronic resources.
  • To make this service effective and to help us answer your query correctly please, be as specific as possible in your request. The more you tell us the better our answer will be.
  • Include only one question per form.
  • Please ensure you have given the correct email address, we cannot reply to you if you haven’t given a workable email address.
  • If you have a very broad question or you are researching a complex subject we advise that you visit your nearest library  in person to consult with the librarians.
  • If the Ask-A-Librarian cannot answer your query we will try our best to direct you to an organisation that can.
  • The service will not give legal guidance of any kind.
  • For family history queries we can advise you of what resources are available but we do not undertake to trace your ancestors for you.
  • We can help by informing you of relevant information sources on your topic. However please don’t expect us to write your essays/assignments for you.
  • The reply is a summary of the best sources identified by library professionals. Because of the vast amount of resources available the answer is not always exhaustive. The user is responsible for any results from the use of this service.
  • Some queries may be beyond the scope of the Ask-A-Librarian service, you will be advised if this is the case.

Your email question as with all reference questions will be treated with strict confidence.